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Samsung plasmas fail after one year

June 24th, 2007 · No Comments

Disgruntled buyers in Korea have besieged Samsung with complaints after their beloved flatscreens turned black. Owners have even turned to a consumer rights group for help in demanding that Samsung immediately recall all of its plasma televisions. Four models in Samsung’s 42-inch plasma range (the SPD-42S5HD, SPD-42S5HDM, SPD-42P5HD, and SPD-42P5HDM) appear to be affected by the terminal fault, which results in half the screen turning black after approximately a year’s use.
Samsung has confirmed that the black-out is due to a technical fault with the set and has offered free repairs to owners, however the CE giant is refusing to recall any screens. It has said however that if complaints grow it will consider extending its free warranty period from one to two years.

Tags: High definition TV · Plasma · Trade

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