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Xbox 360 motherboard flawed, service company bails out

July 1st, 2007 · No Comments

The Xbox 360 has a ‘fundamental motherboard problem’, which is leading to phenomenal return rates. So says UK console repair specialist Micromart, explaining why it has now withdrawn its repair service.
Indeed, Micromart says that so many Xbox owners are suffering from the ‘red rings of death’ syndrome that a repair service was “financially unviable.”
Microsoft continues to maintain that there is no such problem; however it is known to be trialling a new heat sink in some console iterations. Micromart says that it believes there is a fundamental motherboard fault which accounts for 90 per cent of all faulty 360 returns. Overheating occurs due to dry joints. The repair service says it tried to cure the ailment by introducing flux to change the context of the failing compound, but this did not prove successful.
In a statement, Microsoft has refuted the claim, saying: “There is not a single root cause of problems or systemic issue with any of the Xbox 360 consoles. The nature of the console itself is very complex, as it’s a consumer electronic product that contains more than 1,700 different components and 500 million transistors. There are obviously many things that can malfunction at any given time, but the majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out.”

Tags: Trade · Video games

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