Incorrect EPG data and unreliable schedule information is making life difficult for viewers on the UK’s terrestrial experiment, as these quotes from the HD Trial forums reveal:

“I keep missing programmes because the schedule is either wrong or out of date.Three suggestions to get people viewing more:
1) Get the schedules correct as well as up to date
2) Get the full schedules on the EPG
3) Show repeats rather than a preview on during the day. You know it makes sense.”

“Please get ride of the previews from all channels and repeat the same programmes all day, with the same movie 2 or 3 times after nine o’clock. That way we can watch the content whenever we like. The preview stuff has done it’s job now, what is the point of still running it? “

“Arrrgghhh, I was looking forward to watching Summer of Love last night (Wed 26th July), a movie that received great reviews at the cinema, and was
SCHEDULED according to both this site and the BBC site and… depress-fest Sylvia was on instead. WHAT THE HELL IS GOING ON WITH THESE
SCHEDULES? It’s gotten really annoying, SORT IT OUT. How difficult can it be? Answer: not very!!!!!!!!”

“This is sooo annoying at the moment. The PDF that says what is on said Billy Elliot was going to be on yesterday (22/7) which i was looking for. Plus, the EPG said that Man in The Iron Mask was going to be on ITV HD… But neither things where on…”

“This is getting very irritating.”

“Does anyone know if Five will be increasing there air time? The y have IMO a great list of shows planned with various CSI and House M.D. plus plans to show some proper movies. They seem only to have Thursdays allocated and I am missing this due to a regular commitment. More days needed urgently so that I can give honest answers in the questionaires.”

“ It is a problem when the epg dos not function accurately and this discourages use of the HD channels. Please make the epg more reliable this will improve our chances of choosing to use HD more regularly and will result in better feedback for your data collection.” (more…)